Bug ID 491727: Upgrade can fail to load config due to tcp profile no longer allowing time-wait-timeout of 4294967295 (indefinite).

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8

Fixed In:
12.0.0, 11.6.1

Opened: Nov 19, 2014
Severity: 3-Major
Related AskF5 Article:
K17029

Symptoms

Upgrade to v11.6.0 can fail with the following error message: 01070712:3: The value (-1) is outside the acceptable value set [value equal to or less than 600000] for time_wait_timeout in type TCP Profile for item <tcp_profile_name> Unexpected Error: Loading configuration process failed.

Impact

Upgrade to v11.6.0 fails and leaves device in INOPERATIVE state.

Conditions

A tcp profile exists with tcp_long_timeout equal to 4294967295 (indefinite).

Workaround

Change tcp_long_timeout prior to upgrade to a value in the range from 0 to 600000 inclusive OR, if already upgraded, edit bigip.conf to set tcp_long_timeout to a value in the range from 0 to 600000 inclusive and run "tmsh load sys config".

Fix Information

BIG-IP configurations now load successfully after an upgrade if the TCP profile's Time Wait value is set to 4294967295

Behavior Change