Bug ID 492238: When logging out of Office 365 TMM may restart

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF4, 11.5.3, 11.4.1 HF9

Opened: Nov 21, 2014

Severity: 3-Major

Related Article: K16848

Symptoms

TMM may restart when a user initiates single logout (SLO) from Microsoft Office 365 configured as a SAML Service Provider (SP).

Impact

Under certain conditions TMM may restart.

Conditions

The problem occurs under these conditions: 1. The BIG-IP system is configured as a SAML Identity Provider (IdP) with Office 365 configured as a SAML Service Provider (SP). 2. Single logout (SLO) is configured on the BIG-IP system. 3. As a part of a SLO request, the SP sends unsupported query parameters.

Workaround

To work around the problem, disable SLO on the BIG-IP system.

Fix Information

TMM no longer restarts when a user initiates single logout (SLO) from Microsoft Office 365 configured as a SAML Service Provider (SP).

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips