Bug ID 494367: HSB lockup after HiGig MAC reset

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF5, 11.5.3

Opened: Dec 03, 2014

Severity: 3-Major

Related Article: K16613

Symptoms

HSB lockups can occur after a HiGig MAC reset on BIG-IP 5000/7000-series and 10250 platforms.

Impact

An HSB lockup results in a NIC failsafe and reboot of the unit. The system posts messages similar to the following in the LTM log: -- bcm56xxd[8161]: 012c0015:6: Link: 4.1 is DOWN. -- bcm56xxd[8161]: 012c0012:6: Reset HSBe2 (bus 1) HGM0 MAC completed on higig2 link 4.1 down event. -- bcm56xxd[8161]: 012c0015:6: Link: 4.1 is UP. ... -- tmm2[13842]: 01230111:2: Interface 0.3: HSB DMA lockup on transmitter failure.

Conditions

-- HiGig MAC reset. -- BIG-IP 5000/7000-series and 10250 platforms.

Workaround

None.

Fix Information

HSB lockups no longer occur after a HiGig MAC reset on BIG-IP 5000/7000-series and 10250 platforms.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips