Bug ID 494575: Cannot export cert/key with names longer than 64 characters.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
11.4.1 HF10

Opened: Dec 04, 2014

Severity: 3-Major

Related Article: K17496

Symptoms

Cannot export cert/key with names that, once adding the folder name (typically, '/Common/'), results in a string longer than 64 characters.

Impact

Cannot export cert/key. GUI shows error screen with the message: An error has occurred while trying to process your request.

Conditions

When a SSL cert/key created with long name, the system fails to export that cert/key.

Workaround

Create cert/key with names shorter than 64 characters.

Fix Information

Can now export cert/key with names longer than 64 characters.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips