Bug ID 495215: Setting the active folder in iControl can cause errors when adding peers to the device trust.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:

Opened: Dec 08, 2014

Severity: 3-Major


Attempting to add a Device Management Peer results in either of the following errors: 01020036:3: The requested device (/device1) was not found. Or get_local_device: Exception caught in Management::urn:iControl:Management/Device::get_local_device() Exception: Common::OperationFailed


The user is not able to add a peer device to the trust domain.


This only occurs with the admin account in iControl SOAP after setting the active folder to one that is not partitioned (such as '/'): System.Session.set_active_folder('/')


Use an iControl SOAP client to call the following using the admin account: System.Session.set_active_folder('/Common')

Fix Information

Device trust will now request a unique iControl session ID when communicating with peers in order to avoid conflicts with external scripts.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips