Symptoms

APM does not apply the route domain that is configured in visual policy editor to Citrix or VMware View connections when the Citrix or the VMware View backend is specified in the resource using a hostname or an IP address.

Impact

Traffic is not sent to the resource's route domain.

Conditions

Citrix or VMWare View resources configured, and they use route domains

Workaround

None

Fix Information

APM applies the route domain that is configured in visual policy editor to Citrix or VMware View connections when the Citrix or the VMware View backend is specified in the resource using a hostname or an IP address. Note that if the Virtual Server and the resource are in different route domains and route domains have strict isolation mode, you may see an error in the Ltm log: err tmm[18245]: 01230140:3: RST sent from 172.29.74.80:443 to 172.29.68.233:54767, [0x1f2920c:1989] Route domain not reachable (strict mode) To correct this, ensure you set the virtual server route domain to be the parent of the Resource route domain.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips