Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP (all modules)
Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Fixed In:
12.0.0, 11.5.4
Opened: Dec 17, 2014 Severity: 2-Critical Related Article:
K16266
Thales install fails.
Cannot use Thales HSM with the BIG-IP system.
This occurs when the BIG-IP system is also configured as the RFS.
In the following procedure, when running nethsm-thales-rfs-install.sh, the script returns the IP address used by the RFS server. Use that IP address when running the 'rfs-setup' command. When prompted with: Did you successfully run the above 'rfs-setup' command on the RFS server? (Yes/No), perform the following steps: 1. Open a new SSH connection to the BIG-IP system. 2. Run the following command: /opt/nfast/bin/rfs-setup --force -g --write-noauth x.x.x.x. 3. Return to nethsm-thales-install.sh SSH screen and answer 'Yes'. The script should now exit with a success message.
Thales install script now runs successfully when the BIG-IP system is also configured as the RFS.