Bug ID 499260: Deleting trust-domain fails when standby IP is in ha-order

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP LTM, TMOS(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.3 HF2

Opened: Jan 02, 2015
Severity: 3-Major
Related Article:
K16153

Symptoms

Deleting trust-domain fails when the ha-order traffic group contains a standby unit's IP address.

Impact

Unable to delete trust domain. The tmsh command 'delete cm trust-domain all' intermittently hangs. Pressing Ctrl + C shows: Unexpected Error: Could not reset trust-domain (error from devmgmtd): Error reading from server...' In the /var/log/ltm the system posts the message: 'err devmgmtd[7887]: 015a0000:3: -unknown- failed on -unknown-.devicegroup: 01071761:3: Cannot delete device (BIG-IPsystem.example.com) from device group (/Common/sync-failover-1) because it is used by HA order on traffic group (/Common/traffic-group-2)'.

Conditions

This occurs when there is a non-local device that is used by the HA order in one of the traffic groups.

Workaround

Retrying sometimes succeeds. Removing the ha-order traffic group also allows the operation to succeed.

Fix Information

Deletion of a device trust domain now completes successfully when the BIG-IP system is a member of a device trust domain configured with a traffic group high-availability order that references a device other than the local system.

Behavior Change