Bug ID 501338: AD log message when cache init failed because of empty admin credentials

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:

Opened: Jan 16, 2015

Severity: 3-Major


Some AD Query options require AD Group or AD PSO cache.The options are: "fetch nested groups", "fetch primary group" or any password management option. Starting from APM 11.5.0, a cache is associated with a server object, so there is no way to build a cache using a user's credentials. If administrator credentials are not specified for the associated AAA AD Server object, then cache initialization fails silently.


It is not obvious why cache initialization failed.


A feature that requires a cache is configured for AD Query.



Fix Information

Now if cache init failure occurs, an error message is logged into /var/log/apm logfile to explain the reason, which is administrator credentials required.

Behavior Change

Guides & references

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