Bug ID 501338: AD log message when cache init failed because of empty admin credentials

Last Modified: Jul 18, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Fixed In:
12.0.0

Opened: Jan 16, 2015

Severity: 3-Major

Symptoms

Some AD Query options require AD Group or AD PSO cache.The options are: "fetch nested groups", "fetch primary group" or any password management option. Starting from APM 11.5.0, a cache is associated with a server object, so there is no way to build a cache using a user's credentials. If administrator credentials are not specified for the associated AAA AD Server object, then cache initialization fails silently.

Impact

It is not obvious why cache initialization failed.

Conditions

A feature that requires a cache is configured for AD Query.

Workaround

None

Fix Information

Now if cache init failure occurs, an error message is logged into /var/log/apm logfile to explain the reason, which is administrator credentials required.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips