Bug ID 503924: Citrix receivers cannot authenticate

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3

Fixed In:
12.0.0, 11.6.0 HF4

Opened: Jan 30, 2015
Severity: 4-Minor

Symptoms

Citrix Receivers does not successfully authenticate when username or password contain ampersand and Storefront is configured without APM gateway.

Impact

These users cannot authenticate.

Conditions

This occurs with Citrix Receivers for all users that have an ampersand in either their username or password.

Workaround

For affected users that have an ampersand in their password, you can ask them to change to a password that does not contain an ampersand.

Fix Information

Citrix Receivers successfully authenticate when username or password contain ampersand and Storefront is configured without APM gateway.

Behavior Change