Bug ID 504060: iOS and Mac receivers cannot create account on Citrix StoreFront in proxy mode

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Opened: Jan 30, 2015

Severity: 2-Critical

Symptoms

Creating a new account in Citrix Receiver for MacOS or iOS fails.

Impact

User is not able to access Store. An error is displayed and the account is not created.

Conditions

User creates a new account in Citrix Receiver for MacOS or iOS

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips