Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP PEM
Known Affected Versions:
11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Opened: Feb 13, 2015 Severity: 3-Major
If the URL portion of the cloud query (HOST and URL) consists of uppercase letters, the returned result consists of lowercase URL. This converted URL does not match a subsequent request to same URL in cloud. The URL goes uncategorized.
Additional Webroot cloud lookup request are sent to Webroot cloud service under certain condition.
This occurs when Webroot cloud lookup is enabled, and the incoming HTTP request has a URL with some uppercase letters (host portion is case insensitive). This only occurs when Webroot cloud lookup enabled. The Webroot cloud lookup features is disabled by default.
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