Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4
Opened: Mar 04, 2015 Severity: 1-Blocking Related Article:
K17433
When compatibility mode is enabled on Internet Explorer 8, and a user tries to create a custom category under Secure Web Gateway> URL Category, a General Database error occurs after the user clicks Finish.
A custom URL category cannot be created using Internet Explorer 8 with compatibility mode enabled.
Compatibility mode is set for Internet Explorer 8. User creates a custom URL category and clicks the Finish button.
1. Turn off compatibility mode if you are using Internet Explorer 8. or 2. Use Firefox or Chrome browsers to configure a custom URL category.
None