Bug ID 510437: Disable Compatibility mode on IE 8 when creating a custom URL category

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Opened: Mar 04, 2015
Severity: 1-Blocking
Related Article:


When compatibility mode is enabled on Internet Explorer 8, and a user tries to create a custom category under Secure Web Gateway> URL Category, a General Database error occurs after the user clicks Finish.


A custom URL category cannot be created using Internet Explorer 8 with compatibility mode enabled.


Compatibility mode is set for Internet Explorer 8. User creates a custom URL category and clicks the Finish button.


1. Turn off compatibility mode if you are using Internet Explorer 8. or 2. Use Firefox or Chrome browsers to configure a custom URL category.

Fix Information


Behavior Change