Bug ID 511865: [GTM] GTM external monitor is not correctly synced in GTM sync group without device group

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP GTM(all modules)

Known Affected Versions:
11.4.1, 11.5.0, 11.5.1, 11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Opened: Mar 11, 2015

Severity: 3-Major

Related Article: K16670

Symptoms

GTM external monitor is not correctly synced in GTM sync group without device group.

Impact

The GTM external monitor is not synced correctly and configuration fails on the peer GTM system. The system posts an error similar to the following: err iqsyncer[20361]: 011ae104:3: Gtm config sync result from local mcpd: result { result_code 17237778 result_message '01070712:3: Values (/Common/bad_external_monitor.sh) specified for external monitor parameter (/Common/external_test 2 RUN_I=): foreign key index (to_file) do not point at an item that exists in the database.' }

Conditions

This occurs when the following conditions are met: 1. GTM systems exist in the same GTM sync group but not in the same device group. The GTM external monitor refers to non-default system file.

Workaround

Configure both GTM systems in the same GTM sync group and the same device group.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips