Bug ID 511893: Client connection timeout after clicking Log In to Access Policy Manager on a Chassis

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8

Fixed In:
12.0.0, 11.6.1, 11.5.3, 11.4.1 HF10

Opened: Mar 12, 2015
Severity: 3-Major

Symptoms

Clients connecting via Edge Client or Network Access to Access Policy Manager running on a chassis will experience a connection timeout after clicking Log In

Impact

Access session never finishes and browser does not render portal.

Conditions

1. Two or more blades chassis with APM provisioned 2. Create Portal Access/NA. start > logon page > portal resource (portal webtop, resource)> Allow. 3. Create access session using browser.

Workaround

None

Fix Information

BIG-IP Access Policy Manager running on a chassis will correctly process the client's Log In command.

Behavior Change