Bug ID 511961: BIG-IP Edge Client does not display logon page for FirePass

Last Modified: Oct 07, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.6.0, 11.6.1, 11.6.2, 11.6.3,,,,, 11.6.4, 11.6.5,,,, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0, 12.0.0, 11.6.0 HF5, 11.5.3 HF2

Opened: Mar 12, 2015

Severity: 3-Major


BIG-IP Edge Client cannot display FirePass logon page: "Connecting..." status; instead, Edge Client displays blank pages. As a result, clients cannot use the latest BIG-IP Edge Client for Mac with FirePass.


User cannot log in to Firepass if using BIG-IP Edge Client for Mac.


Firepass and APM-supplied build of BIG-IP Edge Client for Mac.


Update to latest client

Fix Information

Clients using the BIG-IP Edge Client for Mac supplied with this APM release can continue to log in and do not get stuck at a "Connecting..." screen.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips