Bug ID 512853: Kerberos SSO fails if KDC is not specified

Last Modified: Jul 18, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Fixed In:
12.0.0

Opened: Mar 17, 2015

Severity: 3-Major

Related Article: K16483

Symptoms

When you configure single sign-on (SSO) using Kerberos, and you do not fill in the KDC field on the configuration page (Access Policy > SSO Configurations > Kerberos) , you may encounter an error. The error may be similar to: <Date> slot2/BIGIP1 err websso.0[29236]: 014d0005:3: Kerberos: can't get TGT for host/svcf5kerberos.corpdev.apdev.local@CORPDEV.APDEV.LOCAL - Cannot contact any KDC for realm 'CORPDEV.APDEV.LOCAL' (-1765328228)

Impact

SSO fails

Conditions

This occurs if you do not specify a value for KDC when configuring SSO with Kerberos.

Workaround

Has a workaround, administrator should edit /etc/krb5.conf file manually and set option dns_lookup_kdc=true Note that this workaround is: not synced across cluster not backed up not audited not upgrade safe not re-provision safe may revert during other maintenance operations

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips