Bug ID 513283: Mac Edge Client doesnt send client data if access policy expired

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.3 HF2

Opened: Mar 19, 2015
Severity: 3-Major

Symptoms

If an access policy expires (for example, if a user took too long to enter password ) then BIG-IP Edge Client displays a new page with link "Start a New session". Clicking this link causes Edge Client for Mac to be detected as browser by BIG-IP APM.

Impact

Edge Client is detected as browser.

Conditions

Edge Client in use, access policy expires.

Workaround

Click disconnect button and Connect buttons on Edge Client.

Fix Information

APM no longer detects BIG-IP Edge Client for Mac as a browser when a user clicks "Start a New session" on access policy expired page.

Behavior Change