Bug ID 513283: Mac Edge Client doesnt send client data if access policy expired

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.3 HF2

Opened: Mar 19, 2015

Severity: 3-Major


If an access policy expires (for example, if a user took too long to enter password ) then BIG-IP Edge Client displays a new page with link "Start a New session". Clicking this link causes Edge Client for Mac to be detected as browser by BIG-IP APM.


Edge Client is detected as browser.


Edge Client in use, access policy expires.


Click disconnect button and Connect buttons on Edge Client.

Fix Information

APM no longer detects BIG-IP Edge Client for Mac as a browser when a user clicks "Start a New session" on access policy expired page.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips