Bug ID 513795: HTML5 client is not available on APM Full Webtop when using VMware Horizon 6.1

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.0.0, 11.6.0 HF5

Opened: Mar 23, 2015

Severity: 3-Major

Symptoms

When Horizon v6.1 is deployed using an APM Full webtop, the option to launch the View HTML5 client is missing.

Impact

Users are not able to use HTML5 View client to launch View remote desktops from an APM full webtop.

Conditions

VMware Horizon and VMware View agents have been upgraded to v6.1 (v3.4 for clients) or a new v6.1 deployment.

Workaround

An alternative access methods are available as a temporary workaround to provide access for Horizon users. Administrators can have users use the native VMware View clients instead of using the APM full webtop with the HTML5 View client.

Fix Information

Starting with release v6.1 of VMware Horizon, the public API that APM uses for integration with View Connection Server has changed. This caused an issue where the View HTML5 client was no longer available to launch View desktops when deployed on an APM Full Webtop. The option to launch a View HTML5 client is now available again on the APM Full Webtop.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips