Bug ID 514571: Apply policy operation hangs

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1

Fixed In:
12.0.0, 11.6.1 HF2

Opened: Mar 26, 2015
Severity: 2-Critical
Related AskF5 Article:
K52212526

Symptoms

Apply policy operation hangs. The system logs the following messages in /ts/log/asm_config_server.log: ---------------- F5::SetActive::Impl::send_update_core,,Still waiting for response from bd_agent (XXX seconds) ---------------- Where 'XXX' is ever growing... High CPU usage, by the 'asm_config_server' process, while the apply policy is stuck.

Impact

Apply policy operation hangs.

Conditions

ASM provisioned. Apply policy is executed (manually or automatically, by Policy Builder for an example). bd/bd_agent are restarted (for any reason) during the apply policy operation.

Workaround

Use one of the following commands: -- bigstart restart asm. -- pkill -f asm_config_server.

Fix Information

Apply policy operation now has a timeout threshold, which prevents the apply policy operation from hanging.

Behavior Change