Last Modified: Oct 06, 2020
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Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4
12.0.0, 11.6.0 HF5
Opened: Mar 31, 2015
When Webroot cloud lookup is enabled, and URL inputs cannot be categorized by the local Webroot database managed on the BIG-IP system because the URLs contain a mix of upper/lowercase characters, there may be 5% drop in the Webroot cloud lookup performance.
There could be 5% drop for Webroot cloud lookup performance in this case. This only occurs when Webroot cloud lookup enabled. The Webroot cloud lookup features is disabled by default.
If Webroot cloud lookup is enabled, and all URLs are unknown to the local databasedand consist of a mix of upper/lowercase letters.
The issue has been fixed by improving/optimizing URL normalization prior to Webroot cloud lookup.