Bug ID 515649: config load failed after upgrading from 11.6.1 to 12.0.0

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Opened: Apr 01, 2015
Severity: 3-Major

Symptoms

config load failed after upgrading from 11.6.1 to 12.0.0. Error: fatal: (Can't load component definition 'service_policy_global' for command 'service-policy-global') (framework/SchemaCmd.cpp, line 279), exiting.

Impact

Config load fails.

Conditions

This occurs when Acceleration Manager (AM) is provisioned and configured on 11.6.1, then upgrading to version 12.0.0

Workaround

Since 11.6.1 came after 12.0.0 was released, upgrade from 11.6.1 to 12.1.0 instead.

Fix Information

None

Behavior Change