Symptoms

As part of a larger effort to refine Virtual Server Auto Discovery and monitoring, several changes were made to improve cross-version interoperablility and virtual server matching. As part of these fixes, an error was introduced which caused some virtual servers to be deleted and rediscovered. This removed them from the pool they were assigned to, which can cause load balancing errors.

Impact

When the virtual servers are discovered by a folder-aware version, they may be deleted from the GTM config and re-added with /Common/ prepended to its name. Some virtual servers will be removed from pools. The virtual server will be deleted and recreated, but not added back to the pool. This will result in incorrect load balancing decisions.

Conditions

This can occur with virtual servers that were originally configured on a pre-folder-aware version of the software, such as 10.2.x.

Workaround

To resolve the issue, change the GTM config to add the virtual servers back to the pool.

Fix Information

The discovery and monitoring of virtual servers has been made more robust to deal with cases of multiple GTM virtual servers pointing at the same LTM virtual, as well as naming/folderization issues.

Behavior Change