Bug ID 518959: BIG-IQ Discovery of an 11.5.2 EHF1-19 BIG-IP fails

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
11.5.2, 11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10

Opened: Apr 19, 2015

Severity: 2-Critical

Symptoms

If you use a BIG-IQ device to discover a BIG-IP device running version 11.5.2 EHF1-19, the discovery fails with the message "Error querying iControl Rest for ASM Policy - Response Pages in."

Impact

BIG-IQ discovery will fail with error.

Conditions

BIG-IQ deployed, and attempting to discover a BIG-IP running 11.5.4 HF 1-19.

Workaround

Delete one of the installation volumes on the BIG-IP system and re-install the BIG-IP hotfix. For example, these are the tmsh commands to remove the volume and install the hotfix: # tmsh delete sys software volume HDx.y # tmsh install sys software hotfix Hotfix-BIG-IP-whatever-hotfix.iso volume HDx.y create-volume reboot where 'HDx.y' is a (any) desired target software volume. After the boot, run the following commands: # /usr/share/ts/bin/add_del_internal add rest_api_extensions 1 # tmsh restart sys service asm Wait for the BIG-IP device to become 'Active' again and then restart the discovery process from the BIG-IQ system.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips