Bug ID 518959: BIG-IQ Discovery of an 11.5.2 EHF1-19 BIG-IP fails

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9

Opened: Apr 19, 2015
Severity: 2-Critical

Symptoms

If you use a BIG-IQ device to discover a BIG-IP device running version 11.5.2 EHF1-19, the discovery fails with the message "Error querying iControl Rest for ASM Policy - Response Pages in."

Impact

BIG-IQ discovery will fail with error.

Conditions

BIG-IQ deployed, and attempting to discover a BIG-IP running 11.5.4 HF 1-19.

Workaround

Delete one of the installation volumes on the BIG-IP system and re-install the BIG-IP hotfix. For example, these are the tmsh commands to remove the volume and install the hotfix: # tmsh delete sys software volume HDx.y # tmsh install sys software hotfix Hotfix-BIG-IP-whatever-hotfix.iso volume HDx.y create-volume reboot where 'HDx.y' is a (any) desired target software volume. After the boot, run the following commands: # /usr/share/ts/bin/add_del_internal add rest_api_extensions 1 # tmsh restart sys service asm Wait for the BIG-IP device to become 'Active' again and then restart the discovery process from the BIG-IQ system.

Fix Information

None

Behavior Change