Bug ID 520088: Citrix HTML5 Receiver does not properly display initial tour and icons

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8

Fixed In:
12.0.0, 11.6.1, 11.5.4 HF2

Opened: Apr 27, 2015
Severity: 3-Major

Symptoms

When trying to connect with Citrix HTML5 Receiver, the initial tour screen does not display properly.

Impact

Issues with GUI user experience. User is presented with an improperly formatted page without icons.

Conditions

APM is configured for Citrix replacement mode and Citrix HTML5 Receiver client 1.4-1.6 is used.

Workaround

1. Open /config/bigip.conf for edit. 2. Replace 'content-type text/plain' with 'content-type text/css' in HTML5Client(.*).css sections. 3. Replace 'content-type text/plain' with 'content-type text/javascript' in HTML5Client(.*).js sections/ 4. Save the file. 5. From the console, type the following command: tmsh load sys config.

Fix Information

Now APM correctly sets content type of CSS and JavaScript files when configuring Citrix HTML5 client bundle.

Behavior Change