Bug ID 522784: After restart, system remains in the INOPERATIVE state

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM, LTM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.4, 11.5.3 HF2

Opened: May 12, 2015
Severity: 1-Blocking

Symptoms

After restarting, it is normal for the system to remain in some state other than "Green/Active" for a few minutes while the system daemons complete their initialization. During this time the following advanced shell command may produce one or more lines of output: # bigstart status | grep waiting However, if this condition persists for more than five minutes after access to the root shell via the management interface is available, then you may be experiencing this defect.

Impact

As long as the system remains in the INOPERATIVE state, neither LTM nor ASM will function.

Conditions

BIG-IP versions 11.5.x, 11.6.x or 12.0.x that have received the fix for bug 502443 but *not* 522784, may experience this issue. There are no officially supported BIG-IP releases that have this condition.

Workaround

In order to work around this problem, de-provision ASM.

Fix Information

Resolves a deadlock at startup, when LTM and ASM are provisioned, that may occur as a result of the fix for 502443.

Behavior Change