Last Modified: Oct 16, 2023
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.4.0, 11.4.1, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.1.0 HF1, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2
Fixed In:
12.1.0, 12.0.0, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF10
Opened: May 14, 2015 Severity: 3-Major
Non-elevated client component is able to find certificate but not the key, while machine cert service/F5 Elevation Helper fails to find certificate. f5certhelper.txt (helper) or logterminal.txt (in windows\temp folder for service) contains: 1, , 0, , EXCEPTION - CCertInfo::FindCertificateInStore: CertFindCertificateInStore failed with error code: 80092004
User fails to pass access policy.
IE/Edge Client is not running under Admin user. Special certificate is used.
Run IE/BIG-IP Edge Client under administrator.
Now both service and elevation helper can find those specific certificates.