Bug ID 524861: Platform list in mkdisk may not include all marketing model numbers

Last Modified: Mar 12, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:

Opened: May 22, 2015
Severity: 4-Minor
Related AskF5 Article:


When using the mkdisk utility to prepare a bootable USB device to install the BIG-IP software onto specific hardware platforms, the platform choices offered might not include the specific model number of the hardware platform as purchased from F5 Networks or reported by the 'tmsh show sys hardware' command.


It might not be obvious which platform to choose from the available options, when none of the offered choices exactly matches the model number reported by 'tmsh show sys hardware', purchase order, etc.


BIG-IP 2000-/4000-/5000-/7000-/10000-/12000-series appliances


Choose the a model number in the same base series as the model number reported by 'tmsh show sys hardware'. The silkscreened model number on the faceplate of the BIG-IP appliance identifies the appliance as a member of a BIG-IP platform series, such as: - BIG-IP 4000 SERIES - BIG-IP 5050 SERIES - BIG-IP 7000 SERIES - BIG-IP 10000 SERIES - BIG-IP 12050 SERIES Selecting any BIG-IP model number in the same base series generates the appropriate result in this context. The closest match can be obtained by selecting a model number which matches except for the 100's digit, which could be either a 0 or 2 depending on the specific model purchased and licensed. For example, model numbers 2000 and 2200 are equivalent for this purpose.

Fix Information

Platform list in mkdisk now includes all supported BIG-IP platform numbers.

Behavior Change