Bug ID 525400: Mirrored tunnel connections on chassis HA pair are dropped on standby unit

Last Modified: Oct 17, 2023

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Opened: May 27, 2015

Severity: 3-Major

Symptoms

Connections are dropped prematurely on the standby unit, but remain up on the active unit.

Impact

Failover to the standby unit might cause mirrored client connections to be dropped.

Conditions

This issue occurs when the following conditions are met: -- HA active-standby chassis configuration. -- Connection mirroring is enabled on a virtual server configured for tunneling (e.g., pptp, ipip, gre). -- Hardware syn-cookies are enabled.

Workaround

In the TCP profile, change the 'hardware syn-cookie' setting to 'disabled'.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips