Bug ID 526275: VMware View RSA/RADIUS two factor authentication fails

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.0.0, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF10

Opened: Jun 03, 2015
Severity: 3-Major


VMware View client fails to authenticate with APM configured for RSA/RADIUS two factor authentication.


User sees a confusing error message.


APM is configured for VMWare View proxy with RSA or RADIUS two factor authentication and VMware View client is used.


Click "OK" on an error message "The username or password is not correct. Please try again.". Enter valid AD credentials and login again.

Fix Information

Now APM correctly handles VMware View RSA/RADIUS two factor authentication.

Behavior Change