Bug ID 526578: Network Access client proxy settings are not applied on German Windows

Last Modified: Oct 01, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5

Fixed In:
12.1.0, 12.0.0, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF9

Opened: Jun 04, 2015
Severity: 3-Major

Symptoms

Network Access client proxy settings are not applied on German Windows with Internet Explorer 10 under obscure conditions. If APM address is not in the Trusted Sites List, then this issue has good reproducibility. Windows shows empty fields in proxy settings UI of Internet Explorer.

Impact

Network Access works in unexpected way: client ignores proxy settings.

Conditions

Client machine has Windows with German localization. Client machine has Internet Explorer 10. APM is not in trusted sites list or other obscure conditions.

Workaround

Run IE under administrator Update to IE11

Fix Information

Now proxy settings are correctly applied on client machine with German localization and Internet Explorer 10. However, Windows still shows empty fields in proxy settings GUI of Internet Explorer.

Behavior Change