Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP ASM, Install/Upgrade
Known Affected Versions:
11.3.0, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3
Fixed In:
11.5.3 HF2
Opened: Jun 13, 2015 Severity: 2-Critical Related Article:
K31622556
IP Intelligence is failing the update due to missing certificate. You will see these errors in /var/log/ltm: err iprepd[5600]: 015c0004:3: Certificate verification error: 20 err iprepd[5600]: 015c0004:3: nSendReceiveSsl failed SSL handshake The certificate of vector.brightcloud.com was changed recently.
IP Intelligence database will not update.
This is seen when attempting to update the IP Intelligence database.
Add the new brightcloud certificate to the end of the chain.
This release contains an updated certificate chain.