Bug ID 528052: System remains OFFLINE after running tmsh run cm config-sync recover-sync

Last Modified: Mar 17, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 11.6.5,,,

Fixed In:

Opened: Jun 15, 2015
Severity: 3-Major


When ASM is provisioned, running the command "tmsh run cm config-sync recover-sync" causes the device to remain offline. This command should reset all of the local device configuration, but the device should come back online after several minutes.


System remains OFFLINE and not handling incoming traffic.


ASM is provisioned and FPS is not provisioned.


Two workaround options: 1. Re-provision ASM: tmsh modify sys provision level nominal 2. Reboot the device

Fix Information

The system no longer remains offline after running the "tmsh run cm config-sync recover-sync" command. It comes back online after several minutes.

Behavior Change