Bug ID 528549: Error logged when user logs out and closes the session.

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Fixed In:
12.0.0

Opened: Jun 17, 2015
Severity: 3-Major

Symptoms

When an APM client logs out, the following is logged to /var/log/apm: notice tmm[12696]: 01490567:5: /Common/my_portal:Common:3d8a365d: Session deleted (user_initiated, code - 1). info tmm[12696]: 01490570:6: (null):Common:00000000: Access encountered unexpected result: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: access_session_close, Line: 19617 info tmm[12696]: 01490570:6: (null):Common:00000000: Access encountered unexpected result: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: access_session_close, Line: 19625

Impact

Unnecessary error logging during a valid session closure.

Conditions

The issue occurs when user logout and close the session.

Workaround

None

Fix Information

Error logging not needed when ERR_NOT_FOUND is returned during addition of hangup/terminate cause in session DB.

Behavior Change