Bug ID 530648: Configuration utility unresponsive

Last Modified: Mar 21, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP AFM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
12.1.0

Opened: Jun 30, 2015
Severity: 3-Major
Related AskF5 Article:
K91168961

Symptoms

If Policy Sync is used, the GUI can become unresponsive during normal management operations (sync, resolve, check Policy Sync Status, and so on). This can occur with any size Access Policy.

Impact

GUI becomes unresponsive, must be restarted by "bigstart restart tomcat".

Conditions

Policy Sync is used with APM in the GUI. This is easily reproducible on 4 GB boxes (set up policy sync in an HA configuration and sync a few policies).

Workaround

To work around the problem: 1. To get the admin UI back: bigstart restart tomcat 2. To give more memory to the admin UI: tmsh modify sys db provision.tomcat.extramb value 100 save sys config

Fix Information

User is able to sync a large policy, resolve location-specific objects (LSO) on target, and complete the sync without any error.

Behavior Change