Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP AFM
Known Affected Versions:
11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4
Fixed In:
12.1.0
Opened: Jun 30, 2015 Severity: 3-Major Related Article:
K91168961
If Policy Sync is used, the GUI can become unresponsive during normal management operations (sync, resolve, check Policy Sync Status, and so on). This can occur with any size Access Policy.
GUI becomes unresponsive, must be restarted by "bigstart restart tomcat".
Policy Sync is used with APM in the GUI. This is easily reproducible on 4 GB boxes (set up policy sync in an HA configuration and sync a few policies).
To work around the problem: 1. To get the admin UI back: bigstart restart tomcat 2. To give more memory to the admin UI: tmsh modify sys db provision.tomcat.extramb value 100 save sys config
User is able to sync a large policy, resolve location-specific objects (LSO) on target, and complete the sync without any error.