Bug ID 532784: Citrix HTML5 clients are not working in the Access Gateway Storefront proxy mode

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3

Opened: Jul 10, 2015

Severity: 3-Major

Symptoms

Citrix HTML5 clients are not working in the Access Gateway Storefront proxy mode.

Impact

Unable to start applications/desktops through Citrix HTML5 clients.

Conditions

APM is configured as StoreFront proxy in Access Gateway mode and Citrix HTML5 clients are used.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips