Last Modified: Aug 19, 2026
Affected Product(s):
BIG-IP APM
Known Affected Versions:
11.5.1, 11.5.1 hf1, 11.5.1 hf2, 11.5.1 hf3, 11.5.1 hf4, 11.5.1 hf5, 11.5.1 hf6, 11.5.1 hf7, 11.5.1 hf8, 11.5.1 hf9, 11.5.1 hf10, 11.5.1 hf11, 11.5.2, 11.5.2 hf1, 11.5.3, 11.5.3 hf1, 11.5.3 hf2, 11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 11.6.1, 11.6.1 hf1, 11.6.1 hf2, 11.6.2, 11.6.2 hf1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4
Fixed In:
12.1.0
Opened: Jul 20, 2015 Severity: 3-Major
Users with Latin-1 (high ASCII) chars in username and/or password cannot log into APM when using a non-UTF8 ActiveSync client (such as iOS).
User is not able to log into APM
1. Username or password contains at least one Latin-1 (high ASCII) character 2. User is using a a non-UTF8 ActiveSync client (such as iOS)
To work around the problem, put a Variable Assign agent after Logon Page with following assignment: (check the secure checkbox) session.logon.last.password = set pass [mcget -secure session.logon.last.password]; binary scan $pass c* chars; set newpass ""; foreach {ch} $chars { append newpass [format %c [expr $ch & 0xFF]] }; return $newpass
APM now correctly handles Latin-1 (high ASCII) characters in username and password for ActiveSync clients.