Bug ID 537000: Installation of Edge Client can cause Windows 10 crash in some cases

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
10.2.4, 11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 12.0.0

Fixed In:
12.1.0, 12.0.0 HF1, 11.6.0 HF6, 11.5.3 HF2, 11.4.1 HF10

Opened: Jul 31, 2015
Severity: 3-Major

Symptoms

connecting to an APM box which has support for Windows 10 can cause the OS to crash. After reboot the next attempt will be successful

Impact

User can lose some data

Conditions

- Windows 10 - APM box supporting Windows 10 - user installed F5 VPN driver from an APM box, not supporting Windows 10

Workaround

Before connecting old VPN driver instances must be manually removed using Device Manager

Fix Information

Installation of BIG-IP Edge Client on Windows 10 does not cause system crash anymore.

Behavior Change