Bug ID 539229: EAM core while using Oracle Access Manager

Last Modified: Oct 10, 2018

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.2.1, 11.4.1, 11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 12.0.0

Fixed In:
12.1.0, 12.0.0 HF1, 11.6.1, 11.5.4, 11.4.1 HF10

Opened: Aug 11, 2015
Severity: 3-Major

Symptoms

Authentication with Oracle Access Manager can result in an exception while checking whether authentication is required. This is an intermittent issue.

Impact

An unhandled exception will cause EAM to core and possible access outage.

Conditions

This event can be triggered while using the Oracle Access Manager.

Workaround

No workaround

Fix Information

EAM handles exceptions gracefully during the authentication process when Oracle Access Manager is used.

Behavior Change