Bug ID 539699: ntpd may fail to connect with NTP server preventing NTP synchronization.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
12.0.0, 12.0.0, 11.6.0, 11.5.3, 11.5.2, 11.5.1, 11.5.0, 11.4.1

Opened: Aug 13, 2015

Severity: 3-Major

Related Article: K01250526

Symptoms

- BIG-IP system reports an incorrect system time. - Chassis systems might report different system times across blades. - 'ntpq -pn' command reports NTP connection status as 'INIT'. - NTP requests are generated with incorrect source address.

Impact

System time mismatch between blades.

Conditions

Configuration contains both a default route and default management-route.

Workaround

Configure a user alert to watch for the log message 'notice sod[5460]: 01140044:5: HA reports tmm ready' and then restart ntpd. alert TMM_ready_NTPD_restart "HA reports tmm ready" { exec command="/usr/bin/bigstart restart ntpd" }

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips