Bug ID 540777: SNMP requests fail and subsnmpd reports that it has been terminated.

Last Modified: Apr 11, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
10.2.4, 11.0.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.5.1 HF1, 11.6.1 HF1, 11.5.1 HF2, 11.6.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.6.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.1.0, 11.2.0, 11.2.1, 11.3.0, 11.4.0, 11.4.1, 11.6.0, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2, 11.4.1 HF10

Opened: Aug 19, 2015

Severity: 4-Minor

Symptoms

After an unspecified period of time, SNMP requests fail and subsnmpd reports that it has been terminated.

Impact

Loss of snmp data set to a client. The /var/log/snmpd.log contains numerous messages similar to the following: Received broken packet. Closing session. The /var/log/sflow_agent.log contains numerous messages similar to the following: AgentX session to master agent attempted to be re-opened.

Conditions

SNMP polls sent to a system start to fail after a few days, until subsnmpd is restarted. When in the failed state, you can determine the status of subsnmpd by running the following command: tmsh show sys services. Here is an example of the status when the system is in this state: subsnmpd run (pid 4649) 26 days, got TERM.

Workaround

Restart subsnmpd using the following command: bigstart restart subsnmpd.

Fix Information

SNMP requests handling has been improved to ensure that requests no longer fail after a number of days.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips