Bug ID 541261: Clientless NA fails when iRule agent is present in access policy

Last Modified: Apr 11, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.5.3, 11.5.4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6

Fixed In:
13.0.0

Opened: Aug 21, 2015

Severity: 3-Major

Symptoms

The failure happens when we get the redirect to /vdesk/webtop.eui. This is in the whitelist as a portal protected URI, and when it doesn't have a valid sid, the action is to create a new session. Because this is clientless mode, there aren't any cookies, so it thinks it needs to create a new session. Then the old session is deleted, causing the logs to report a logout due to user request.

Impact

VPN connection Failed; stating error invalid credentials. Logs show session deleted due to user logout request.

Conditions

Windows 8.1 + APM 11.5.3. Logon page -> irule agent -> Advanced resource assign (NA+NA webtop) -> Allow (no auth for logon page, everything should lead to allow) Try to log on with the Windows inbox VPN client.

Workaround

None.

Fix Information

None.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips