Bug ID 544477: New Hourly Billable VE instances in AWS and Azure register with F5 Licensing Server for Support.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP MA-VE(all modules)

Known Affected Versions:
12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4

Fixed In:
12.1.0 HF1

Opened: Sep 08, 2015

Severity: 3-Major

Symptoms

Phone support is not available for hourly billing customers in cloud marketplaces.

Impact

Phone support is not available for hourly billing VE instances.

Conditions

All hourly billing VE instances in AWS Marketplace.

Workaround

None

Fix Information

New Hourly Billable VE instances in AWS and Azure register with F5 Licensing Server for Support.

Behavior Change

Changed licensing for hourly billing instances from pre-licensed image to template reg key which must be licensed through the license server.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips