Bug ID 547692: Firewall-blocked KPASSWD service does not cause domain join operation to fail

Last Modified: May 01, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3,,,,, 11.6.4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 13.1.0,,,,,,,,, 13.1.1,,,,,, 14.0.0,,,,, 14.1.0,,,,

Opened: Sep 23, 2015
Severity: 3-Major


KPASSWD service runs on tcp/464 and udp/464. If both of these ports were blocked, BIG-IP would not be able to properly set the machine account password for the created machine account. However, there is a bug on BIG-IP as well, which fails to report this failure back to the administrator. As the machine account itself was successfully created on ActiveDirectory side without the correct password, and BIG-IP's failure to report the KPASSWD failure problem, the domain join operation seems had worked perfectly. However, since the password information is never set on ActiveDirectory side, this causes this machine account effectively unusable because BIG-IP would never be able to establish a working SCHANNEL with ActiveDirectory server because of this password mismatch. creation is LDAP (+ Kerberos GSS-API with SASL binding), the machine account itself is generated. Furthermore, as password setting for machine account is not allowed to be performed by administrator, this situation obfuscate the fact the KPASSWD was failing as AD server never receives thus AD never logged any failure on this matter, while BIG-IP fails to detect the KPASSWD failure, and so as administrator's user experience goes, everything seems perfectly worked for domain join.


Created machine account is effectively unusable due to password mismatch, and BIG-IP would never be able to establish a working SCHANNEL, this renders NTLM authentication feature to be not working.


Out of DNS, LDAP, KERBEROS, KPASSWD services which are required for domain join operation, only KPASSWD is blocked.


Allow KPASSWD to reach ActiveDirectory server

Fix Information


Behavior Change