Bug ID 550618: The BIG-IP Virtual Edition may fail to load the default configuration on the Microsoft Azure cloud service

Last Modified: Apr 10, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP VE(all modules)

Known Affected Versions:
12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3

Opened: Oct 06, 2015
Severity: 3-Major
Related AskF5 Article:
K17463

Symptoms

The BIG-IP Virtual Edition (VE) may fail to load the default configuration on the Microsoft Azure cloud service. As a result of this issue, you may encounter one or more of the following symptoms: The BIG-IP VE system fails to load the default configuration and reports an error message similar to the following example: Loading configuration... /defaults/defaults.scf Syntax Error:(/defaults/defaults.scf at line: 97) "description" may not be specified more than once

Impact

Cannot reset system configuration defaults.

Conditions

This issue occurs when all of the following conditions are met: -- The BIG-IP VE system is deployed on the Microsoft Azure cloud service. -- You attempt to reset the BIG-IP VE to the default configuration using the tmsh load sys config default command.

Workaround

Delete the VE instance in Azure, and then start a new instance. Move the license registration key to the new instance. Important: F5 Support must release the license (called an 'allow move') to enable license provisioning on the new VE instance.

Fix Information

The BIG-IP Virtual Edition now successfully loads the default configuration on the Microsoft Azure cloud service.

Behavior Change