Bug ID 550689: Resolver H.ROOT-SERVERS.NET Address Change

Last Modified: Aug 19, 2026

Affected Product(s):
BIG-IP GTM, LTM(all modules)

Known Affected Versions:
11.5.4, 11.5.4 hf1, 11.5.4 hf2, 11.5.4 hf3, 11.5.4 hf4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 hf1, 11.6.0 hf2, 11.6.0 hf3, 11.6.0 hf4, 11.6.0 hf5, 11.6.0 hf6, 11.6.0 hf7, 11.6.0 hf8, 12.0.0, 12.0.0 hf1, 12.0.0 hf2, 12.0.0 hf3, 12.0.0 hf4

Fixed In:
12.1.0, 11.6.1

Opened: Oct 06, 2015

Severity: 3-Major

Symptoms

The IPv4 and IPv6 addresses for H.ROOT-SERVERS.NET are changing on December 1st 2015 from (128.63.2.53 / 2001:500:1::803f:235) to (198.97.190.53 / 2001:500:1::53). The old addresses will be good for 6 months after the change, and then the IPv4 address will go completely offline, and the IPv6 address is subject to go offline as well. More details http://h.root-servers.org/renumber.html

Impact

Incorrect address for a root-server means no response to that query.

Conditions

DNS Resolver uses hard-coded root hints for H.ROOT-SERVERS.NET.

Workaround

There are 12 other root-servers that also provide answers to TLD queries, so this is cosmetic, but the addresses still need to be updated to respond to the change.

Fix Information

Updated H.ROOT-SERVERS.NET to reflect the new IPv4 and IPv6 addresses taking effect December 1st, 2015 from (128.63.2.53 / 2001:500:1::803f:235) to (198.97.190.53 / 2001:500:1::53). For more information, see H-Root will change its addresses on 1 December 2015, available here: http://h.root-servers.org/renumber.html.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips