Bug ID 551999: Edge client needs to re-authenticate after lost network connectivity is restored

Last Modified: May 14, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1 HF1

Opened: Oct 12, 2015
Severity: 3-Major

Symptoms

BIG-IP Edge Client restarts executing access policy after lost connectivity is restored. Usually that means Edge client will try to re-authenticate (if access policy is configured so) after lost network connectivity is restored.

Impact

User needs to input credentials again.

Conditions

Edge Client for Mac, APM with access policy with authentication configured.

Workaround

Access policy can have "Save password" option enabled. In this case Edge Client caches the password based on password caching policy in connectivity profile and will not ask for password if cache is still valid.

Fix Information

Edge Client for Mac now tries to restore session after lost network connectivity is restored.

Behavior Change