Symptoms

Connection attempt sent directly to SharePoint server instead of using the VIP.

Impact

User is unable to create a new document.

Conditions

Steps to Reproduce: 1) In SharePoint 2013, Go to "Document" tab 2) Click the "New Document" tab, there will be a pop up windows display to tell user it try to connection to sharepoint server. The address field in that pop-up windows show direct URL instead vip 3) Chose "Yes" to connect, Connect fail because it can not open the direct link Actual Results: User can not create new document by using portal access to sharepoint server 2013

Workaround

There is no workaround at this time.

Fix Information

This issue is fixed.

Behavior Change