Bug ID 553976: AJAX File uploads don't work in IE (import policy doesn't work)

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2 HF1, 11.5.3 HF1, 11.5.3 HF2, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4

Fixed In:
12.1.0, 11.6.1 HF2

Opened: Oct 22, 2015

Severity: 4-Minor


You cannot import policies either XML or binary through the webui, but tmsh import works. When using the GUI you select the file and it gets stuck on "verifying". The issue occurs only in when uploading using Internet Explorer.


You cannot import any policy from the GUI.


Attempting to upload a policy using Internet Explorer.


Other browsers such as FireFox or Chrome work.

Fix Information

You can now import policies (XML and binary) using the Configuration utility in addition to the command line.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips