Bug ID 554041: No connectivity inside enterprise network for "Always Connected" client if Network Location Awareness is enabled

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
11.6.0, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Oct 23, 2015

Severity: 3-Major

Related Article: K44508081


BIG-IP Edge Client loses all connectivity and an option to establish VPN is not available.


Client shows "LAN Detected" in the UI and does not try to connect to VPN. All traffic to and from the user's machine is blocked.


All of the following conditions must apply. 1) Edge Client is installed in "Always Connected" mode. 2) The Connectivity profile on server has location DNS list entries. 3) One of the DNS locations matches the DNS suffix set on the local network adapter.


This issue has no workaround at this time.

Fix Information

Edge Client now ignores DNS location settings in Always Connected mode and establishes VPN even inside enterprise networks.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips