Bug ID 554041: No connectivity inside enterprise network for "Always Connected" client if Network Location Awareness is enabled

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
11.5.1, 11.5.1 HF1, 11.5.1 HF10, 11.5.1 HF11, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.10, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 12.0.0, 12.0.0 HF1, 12.0.0 HF2

Fixed In:
12.1.0, 12.0.0 HF3, 11.6.1, 11.5.4 HF2

Opened: Oct 23, 2015
Severity: 3-Major
Related Article:
K44508081

Symptoms

BIG-IP Edge Client loses all connectivity and an option to establish VPN is not available.

Impact

Client shows "LAN Detected" in the UI and does not try to connect to VPN. All traffic to and from the user's machine is blocked.

Conditions

All of the following conditions must apply. 1) Edge Client is installed in "Always Connected" mode. 2) The Connectivity profile on server has location DNS list entries. 3) One of the DNS locations matches the DNS suffix set on the local network adapter.

Workaround

This issue has no workaround at this time.

Fix Information

Edge Client now ignores DNS location settings in Always Connected mode and establishes VPN even inside enterprise networks.

Behavior Change